Benefit Cosmetics Consultant - House of Fraser

Benefit Cosmetics Consultant - House of Fraser Metro Centre
up to £8.25 per hour

Closing Date for this application is 02/03/2020
If this position receives high volumes of applications we reserve the right to close this advert earlier than stated, so please apply early to avoid disappointment.

Role Purpose:

A totally customer focused role, delivering excellent customer service, achieving personal sales and House of Fraser account card targets.

Key Activities - Sales and Service:

• Effectively demonstrate the Benefit Magic Formula with every customer
• Maintain effective counter coverage
• Demonstrate a positive can do attitude
• Willing to support others in meeting House of Fraser and Benefit objectives
• Awareness and achievement of individual sales targets
• Introduce store card to every customer and achieves targets for openings and penetration
• Aware of all current store promotions
• Ensure you and your team use the 3 benefit sales and marketing skills
• Traffic Stopping
• Demonstration
• The golden triangle

Key Activities - Standards and Stockloss:

• Ensure that the Benefit environment is kept clean and hygienic at all times by the team members at all times
• Maintain high visual merchandising, housekeeping and replenishment standards
• Understand the impact of losses to business and take ownership to minimise department losses
• Effective communication with Account Manager to ensure they are aware of all issues relating to the Benefit business

Key Performance Indicators:

• Achievement of individual sales goals as agreed with account Manager. Average productivity should be £30 and or at least 2 units per customer
• Deliver successful mystery shop results. Achievement of Department stockloss targets. Demonstrates effective communication with Accounts Manager
• Merchandise Guidelines compliance
• Consistently demonstrates excellent selling skills measured by observation document
• Achievement of individual House of Fraser account card targets
• Achievement of department weekly targets

Skills and Knowledge Required:

• Passion for delivering exceptional customer service standards
• Experience of working in a service environment
• Understanding of a sales process and sales targets
• High level of personal presentation