Office Assistant

Agova - Location: Lusaka, Lusaka Province, Zambia, Lusaka

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Office Assistant



Agova (formerly Business Development Services Africa)

Location: Lusaka, Zambia

Contract Length: 2 years

Remuneration: between K4,000 to K5,000 gross (including gratuity) plus benefits


Agova is a consultancy service and its mission is to make shared value the new way of doing business. Shared value refers to ‘a management strategy in which companies find business opportunities in social, environmental, or economic problems’. Since 2011, Agova has been delivering management and technical advice to actors in the private sector in Zambia to further the expansion of business models and norms that increase economic, social and environmental prosperity. Our mandate is to leverage capital, data and innovative ideas to develop a sustainable form of poverty reduction; we focus on creating win-win business models within our client organizations such that commercial and competitive mandates can be met while improving the livelihoods of an organization’s customer and supplier segments, who are generally the urban and rural poor and emergent agropreneurs.

Job Description:

This role would support many of the financial and operational aspects of Agova and will be reporting to the Talent & Admin Manager and supported by Agova’s Senior Finance Consultant.

This role is ideal for someone who is very motivated to increase their personal and professional development within a small and growing company.

Tasks could include (but are not limited to):

  • Office administration (ensuring the office is functional and comfortable for the team including dealing with service providers);
  • Bookkeeping and filing;
  • Line management of office staff (cook/cleaner and office support staff member);
  • Drafting invoices and ensuring they are compliant with ZRA regulations;
  • Support the preparation of contracts/letters of engagement for suppliers (tax consultants, accountant, lawyers);
  • Support with procurement planning;
  • Supporting the preparation of management accounts and checking correct accounting has been done on monthly basis;
  • Withdrawing, distributing and managing office petty cash;
  • Following up with accountants/tax consultants (on random issues, on management accounts, on discrepancies that come up on tax invoices, etc.);
  • Supporting the preparation of monthly cash flow projections and updating of actuals in monthly cash flow document;
  • Supporting compliance work (including attending events and preparations and payment of PACRA, LCC and Workers Compensation);
  • Working with the Labour Board for approving new employment contracts;
  • Supporting the Operations and Finance teams on process tracking and improvement;
  • 20 Keys and 5S support to Operations and Finance teams at Agova;
  • Preparations and payment of PAYE, VAT, WHT and NAPSA; and
  • Following up on delinquent client payments.

Required Skills:

  • A relevant four-year Bachelor’s degree;
  • Minimum of 1.5 years of relevant work experience, in a similar role;
  • Experience with Quickbooks (preferred);
  • Experience with Belina;
  • A solid understanding of Zambian tax law (for example PAYE, VAT and WHT requirements);
  • Experience preparing client invoices;
  • Thrives working within strict timelines and in ‘high-pressure’ environments;
  • Interest in Shared Value (businesses solving social/environmental challenges by reshaping their business strategy);
  • High-level of computer literacy with a solid command of Microsoft Office suite;
  • Strong analytical and problem-solving skills;
  • Has demonstrated ability to take initiative;
  • Ability to work independently and as part of a team; and
  • Very strong attention to detail.

Agova Offers:

  • A line manager to support day to day work;
  • A coach to support long-term career path;
  • A competitive salary;
  • Communication and transport support;
  • Health Insurance;
  • Professional development support;
  • A comprehensive training program; and


Min education
Primary school
Required experience
4 Years
Not defined
Not defined
Not defined



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