DEPARTMENT: Sales and Distribution
VACANCY: Customer Centre Team Lead
LOCATION: All Zones
JOB PURPOSE
To handle all customer care interactions by providing consistent standards of service to Airtel customers, ensuring customer satisfaction, effective selling and to build and retain excellent customer relationships.
REPORTING TO THE RETAIL MANAGER – RETAIL, THE MAIN DUTIES ARE:
Educational Qualifications
Relevant Experience
Other requirements (Behavioral etc.)
.