Health Informatics Officer

Akros - Location: Lusaka, Lusaka Province, Zambia, Lusaka

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Health Informatics Officer

The Health Informatics Officer will be based in Lusaka and will provide implementation support to Akros within a broad range of information management and data analysis support activities. The Officer will be responsible for building in-country capacity, creating, modifying, and maintaining potentially complex and diverse surveillance platforms, and leading a broad range of international training sessions in District Health Information System 2 (DHIS2) usage, health informatics, and analysis. It is not expected that the Officer have all the technical skills required to fully support all Akros-led implementations. While the Health Informatics Officer will be finally responsible for all the above outcomes, it is anticipated that s/he will coordinate with developers to produce outcomes as necessary. The Officer will collaborate closely with Akros public health field officers with a broad range of technical backgrounds.

The Health Informatics Officer will be expected to spend a portion of time contributing to business development. Business development tasks may include researching partners and funding opportunities, building relationships with donors and implementers, identifying new and applicable technologies for potential opportunities, and contributing technical knowledge to the proposal development process.


Support system design and project implementation

  • Contribute to culturally and technologically appropriate system architecture design
  • Identify and define user requirements and system architecture design
  • Set up, configure, and maintain DHIS2 instances and other custom databases as needed by project teams
  • Troubleshoot data sets, technical issues/bugs, and programming stops

Develop client relationships and networks

  • Coordinate with Akros management and directors to explain solutions to clients
  • Conduct DHIS2 and technology system training

Contribute to the organization’s knowledge management and innovation

  • Collate and codify technical knowledge management
  • Write concept notes for new business initiatives

Business development 

  • Researching partners and funding opportunities
  • Building relationships with donors and implementers
  • Identifying new and applicable technologies for potential opportunities
  • Contributing technical knowledge to the proposal development process

Skills and Experience

Items indicated with an asterisk (*) are required

  • Bachelor’s degree*
    • Preferred: Bachelor’s or master’s degree in computer science, IT, library science, programming, business computing, or related field

  • Prior experience in health information management systems such as District Health Information Systems 2 (, ODK, or other open source data collection and aggregation systems

  • Academic training and/or professional experience in monitoring and evaluation, including defining key goals or indicators for a project, reporting on and analyzing that data, and assessing impact/opportunities for improvement

  • Experience with partnership/relationship management for internal or external stakeholders

  • Experience in production and analysis of programs and data

  • Strong analytical skills

  • Knowledge of global health issues

  • Understanding of program surveillance platforms, e.g. systems that capture live, real-time data and drive information back through robust feedback loops

  • Experience translating technical information into accessible language through written and/or verbal presentations (e.g. trainings or concept notes), ideally with past experience liaising between developers and users of programs/technology platforms

  • Working proficiency in French

  • Experience with business development, researching or securing new resources and/or partnerships

  • Willingness to travel

  • Ability to work with minimal supervision

  • Self-starter who will thrive through exemplifying ownership and initiative

  • Ability to work in a multicultural environment with individuals with diverse backgrounds

  • Demonstrated ability to work well against complex and challenging delivery schedules

  • Excellent interpersonal and relationship building skills

  • High level of personal integrity


Min education
Primary school
Required experience
4 Years
Not defined
Not defined
Not defined



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