Research Operations Officer

Centre for Infectious Disease Research - Location: Lusaka, Lusaka Province, Zambia, Lusaka

Job closed


Contract type
Application deadline


Research Operations Officer

Reports to the Head Research Operations. The incumbent will perform forward and back translations for study documents, In coordination with QA/QC Coordinators, develop action plans for corrective measures on a study-by-study basis to ensure compliance with protocol and quality goals and to ensure resolution of identified issues.

Main Duties

  • Performs forward and back translations for study documents, including informed consent forms, participant materials, data collection forms, etc.
  • Completes final quality check on translated and back-translated documents to ensure accurateness
  • Provides translation services for focus group discussions and other transcripts of oral conversations
  • Coordinates translation process with various Study Coordinators and Supervisors to ensure priorities and timelines are met.
  • Assists the QAQC Coordinator in internal and external monitoring visits as required.
  • Reviews study files as needed with an emphasis on case report forms to ensure compliance with study protocols, good clinical practice guidelines, and study-specific procedures and document findings
  • Assists with the implementation of QC tools and training of staff
  • Provides timely feedback (positive and negative) to study staff regarding forms completion and accuracy
  • Assists the responsible QAQC Coordinator track study-specific QC performance indicators and trends and provide feedback to both the QAQC Coordinator and study teams.
  • Updates the monitoring spreadsheet for each non-network study and keep it up to date.
  • Completes all required study training, including routine Human Subjects Protection and Good Clinical Practices training as required.


  • Minimum 3-year Diploma in a Social Science-related field
  • At least 1 years’ experience in Research activities including QA/QC and training staff
  • At least 2 years’ experience in translations of study-related materials and strong knowledge of commonly used local languages in Lusaka (e.g. Nyanja, Bemba and Tonga)
  • Proficient in Microsoft programs.


Min education
Primary school
Required experience
4 Years
Not defined
Not defined
Not defined



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