Sponsor Relations Assistant

Children International Zambia - Location: Zambia, Lusaka

Job closed

Contract

Contract type
Permanent
Application deadline
20/04/2019

Description

Position
Sponsor Relations Assistant
Industry
Vacancies
1
Description

Position: Sponsor Relations Assistant

Reporting To: Sponsor Relations Manager

Contract Type: Fixed-Term

Location: Lusaka

Apply By: 22nd February 2019

Role Summary

To review and quality check all incoming and outgoing correspondence and ensure timely delivery of accurate information about the sponsored children to their sponsors.

Responsibilities:

  • Scrutinizes all direct packages received and creates reports in the memo software.
  • Quality checks and complete memo inquiries in the memo software.
  • Encodes memo and direct packages related photos in the child data base.
  • Tracks and monitors direct package and memo inquiries.
  • Prepares and packs the necessary letters for the weekly shipment.
  • Encodes the updated family record and the participation photos for the sponsored children and youth
  • Generates statistics, create reports from the CDB for family records and participation photos
  • Assists during all departmental trainings for the field staff and volunteers in specific issues of sponsor relations.
  • Maintain department’s filing system.
  • Perform any other tasks that the immediate supervisor may assign from time to time.

Qualifications and Experience:

  • Full Grade 12 School Certificate.
  • Bachelor’s Degree in Development Studies- or related field
  • Two (2) years experience working in an International NGO preferably in a charity/developmental NGO
  • Computer literate and should be able to use word, excel and internet- a must.
  • Training in Project Planning and Management will be an added advantage.

Technical and Behavioural Competencies

  • Must be very fluent in English
  • Experience working in a similar position/environment
  • Must posess good analytical skills, accuracy and particular attention to detail.
  • Must have good organizational skills and must be able to work in a very busy environment.
  • Must be a self-starter and a team player.
  • Must have good communication and interpersonal skills

Requirements

Min education
Primary school
Required experience
4 Years
Nationality
Not defined
Languages
Not defined
Skills
Not defined
Prerequisites

.

Company

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