Operations Manager

CJ Smart Cargo Zambia Limited is a Transport and Logistics company that provides leading integrated intelligent logistics solutions on a global scale through core business such as marine engineering logistics, EPC engineering logistics, oil and gas chemical logistics, and providing innovative, integrated and intelligent expert logistics services for world-class enterprises. We are looking for a professional Operations Manager to coordinate and oversee our organization’s operations

Job Purpose

Oversees the daily workings of operations. Plan, manage and implement schedules to ensure deadlines are met, and maintain a high quality standard of procedure and delivery.

Duties & Responsibilities

• Train, assign, schedule, coach, counsel and discipline employees
• Review all operational invoices and ensure they are submitted for payment
• Ensure all operations are carried out in an appropriate, cost-effective way
• Track vendor pricing, rebates and service levels
• Improve operational management systems, processes and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPI’s
• Assist HR in the Recruitment, training and supervision of staff
• Find ways to increase quality of organization client relations
• Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations
• Analyze process workflow, employee and space requirements and equipment layout and implement changes to streamline operations
• Responsible for all department supervisors, with review/approval responsibility for all operations employees

Qualifications & Requirements

• First Degree in Business, Operations Management or related field
• Minimum of five (5) years working experience in relevant field and Industry
• Knowledge of organizational effectiveness and operations management
• Conversant with customs requirements including Imports and Exports
• Experience in budgeting and forecasting
• Familiarity with business and financial principles
• Excellent Communication Skills, Both Written and Verbal
• Conversant with Microsoft suit of applications Esp. Excel and Word
• Production and Planning Skills Required
• Understanding of Stock Management Systems; Ability to Manage Time and Workload
• Leadership Skills; Experience in Negotiating and Working With clients
• Knowledge of Logistics supply chain & Transport management
• Must have professional appearance and attitude

.