Office and Human Resource Manager

Education Development Center - Location: Lusaka, Lusaka Province, Zambia, Lusaka

Job closed


Contract type
Application deadline


Office and Human Resource Manager

Education Development Center (EDC) is a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity. Since 1958, we have been a leader in designing, implementing, and evaluating powerful and innovative programs in more than 80 countries around the world.

EDC promotes equity and access to high quality education and health services and products that contribute to thriving communities where people from diverse backgrounds learn, live, and work together. We support an inclusive workplace culture that embraces many perspectives and broadens our understanding of the communities we serve, enhancing and enriching our work.

Job Description

The USAID Let’s Read Project is a 5-year, $48.9 million project in the five target provinces of Eastern, Muchinga, Southern, Northwestern and Western Zambia that works to improve reading outcomes for approximately 1.4 million children attending pre-primary (kindergarten) through to Grade 3 and provide professional development for teachers to support reading interventions in Zambian public and community schools.

Position Description

The Office and Human Resources Manager will organize and manage all office administrative tasks, including overseeing administrative assistant and drivers, and have responsibility for providing a variety of activities related to human resources administration including recruitment, staffing, compensation, Human Resources Information Systems, benefits, employee relations, training, and employment regulatory compliance.  This position will provide HR support to all offices, maintain close communication relationships with the technical team as well as operational and financial staff, as relevant, and perform other duties, as assigned.

Essential functions include, but are not limited to the following:

  • Manage administrative support to EDC’s USAID Let’s Read Project employees in Lusaka and provincial offices;

  • Follow and ensure application of EDC’s HR procedures;

  • Maintain record keeping systems;

  • Maintain confidentiality for sensitive Human Resources issues or projects;

  • Organize, process and maintain Human Resources records and files;

  • Oversee the recruitment process for all vacant positions;

  • Prepare employment contracts for local long-term and short-term personnel;

  • Ensure proper deployment of personnel through orientation and provision of necessary equipment,  and materials;

  • Monitor benefits for local staff;

  • Manage Performance Evaluations for local staff;

  • Monitor personnel compliance to policies and procedures and the implementation of necessary disciplinary actions or recognition of merit;

  • Administer employee exit interviews;

  • Respond to administrative requests;

  • Communicate with EDC HQ office on matters of office administration and human resources;

  • Assist with scheduling, planning and organizing project meetings; and

  • Other duties, as assigned. 

Reporting and Organizational Relationships:

The Office and HR Manager reports to the Finance and Administration Director.


The candidate for the position of Office and Human Resources Manager shall have at a minimum the following qualifications:


Bachelor’s Degree in Human Resource Management, Business Administration or a related field or equivalent experience. Master’s degree or equivalent experience is preferred.

Skills and Experience:

  • Minimum of 6 years of progressively responsible and directly relevant experience (5 years of related experience with a Master’s degree);

  • Proven ability working with wide range of colleagues including local project staff, international staff, consultants, and government officials, etc.;

  • Ability to manage multiple tasks while attending to details, follow through and efficiency;

  • Familiarity with local labor laws and regulations;

  • Strong interpersonal skill and ability to work under pressure;

  • At least 5 years of experience working in an international organization or agency;

  • Experience working with a USAID-funded project is highly preferred.


Fluency in English is required. Knowledge of (and proficiency in) Chinyanja, Chitonga, Silozi, Lunda, Luvale, Kiikaonde and Icibemba languages highly preferred.

Additional Information

Job Closing Date: 25 January 2019

Due to the volume of applications submitted, only finalists will be notified. No phone calls, please.


Min education
Primary school
Required experience
4 Years
Not defined
Not defined
Not defined



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