The primary role of this position is to provide HR support services at the Call Center by working closely all stakeholders to ensure timely recruitment and selection of staff employees, payroll administration; performance management; ensuring statutory compliance, coordination of Employee Engagement activities; timely preparation and maintenance of HR reports.
Knowledge, Skills and experience
a) Graduate. Qualifications Degree in Human Resources or any other related field of study.
b) Minimum of 2 years work experience in a similar role.
c) Good knowledge of payroll processing
d) Proficient in MS word, Excel and Power point.
e) Demonstrated good interviewing skills
f) Excellent Communication and organization skills
g) Good understanding of labour laws.
h) Familiar with Performance Management process
i) Ability to maintain confidentiality of information
j) Demonstrates a sound work ethic, and is consistent and fair in making decisions.
k) Flexible to work long hours; weekends and/or public holidays if required.