Insurance Officer at Izwe Loans Zambia PLC

Key Accountabilities

• Process new insurance policies, modifications to existing policies and annual renewals
• Coordinate with the branches on collection of confirmation of death from the respective deceased clients Heads of Department (HOD) from the Branch Manager’s and Finance Administrators across the Country.
• Obtain Death confirmation for deceased clients in Lusaka Province and arrange for travel to collect information from branches where feed back is not availed timely.
• Collate all insurance claims from all the respective branches and review these for completeness prior to submission of the claims
• Engage Insurance companies/brokers for claim settlement negotiations;
• Obtain information from policy holders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records
• Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives
• Do a monthly review of Insurance payable to the Insurance Company and submit this for payment to the finance team for payment processing
• Check the bank statements on a daily basis and ensure that deposit slips for client settlements or arrears payments are duly receipted on Credit Ease.
• Compute the resulting Insurance Premium Levy for onward submission to the Zambia Revenue Authority
• Issue clearance letters to the HOD’s once a claim has been duly approved by the Insurance company and approval by the Chief Financial Officer (CFO).
• Work with collections to obtain an updated listing of any staff that are no longer on the payroll due to permanent disability so that we can submit for insurance claims.
• Monitor compliance on all Insurance matters
• Maintenance of the Scholarship Recipients records and ensure timely payments when tuition fees are due for review and authorization by the CFO.
• Any other duties assigned

Mandatory Qualifications/Key Skills/Experience

• Over 5 years work experience as Insurance Officer/Underwriter/Agent/Broker in Insurance company(s) or insurance broking firms (the 5 years relevant experience should relate to insurance experience obtained working in an insurance company or insurance broking/agency companies).
• Diploma in Insurance Studies (minimum)
• Certified Member of the Insurance Association of Zambia (mandatory)
• No considerations will be given to candidates that do not meet the above criterion

Other Qualifications//Key Skills/Experience

• Computer literate;
• Proficient in excel and other microsoft products;
• Has interpersonal skills and requires less supervision;
• Ability to work long hours whenever necessary to meet deadlines; and
• Can/is able to multitask.