We are looking for profiles and CVs of Guest Relations Officers that we will send to our large account customers for their future recruitment needs.
Welcome guests in a friendly and professional manner ;
Develop customer service satisfaction programs ;
Build strong relations with customers ;
Handle guest complaints ;
Promote the facilities of the hotel ;
Ensure a pleasant and satisfying stay at the hotel.
Bachelor’s Degree in Tourism or other related field ;
Proven experience as a Guest Relations Officer ;
Excellent communication skills ;
Customer service oriented .