Senior Human Resources Officer at Lusaka Legacy Hotel and Conference Centre

VACANCY ANNOUCEMENT

LUSAKA LEGACY HOTEL & CONFERENCE CENTER

Lusaka Legacy Hotel and Conference Centre seeks to employ a competent Senior Human Resources Officer.

The hotel is located in Meanwood Ibex Hill off Great East Road, a short 15 minute drive from the Kenneth Kunda International Airport and 15 minutes from the U.S. Embassy. This scenic, hilltop location is perfect for any group function, including: Meetings, conferences, team building and exhibitions.

Visit our website to learn more www.lusakalegacyhotel.com/home

Job Title: Senior HR Officer Reports to: General Manager

Location/ Department: llhcc Number of Direct Reports: 0

Job Summary

The general responsibility of the Senior HR Officer is to ensure that staffing levels are correct at all times, while providing advice to senior management on labour law related matters and other HR polices, processes and procedures. Further, the job holder is responsible for encouraging a productive, motivating and harmonious work environment while being sensitive to cultural diversity that exists in the work space.

As a member of the hospitality team, your role is to ensure that we exceed the expectations of each and every guest and that they leave the property as ambassadors for our brand. The position being offered, Senior Human Resources Officer, and tasks listed below is how you execute your role on the team on a regular basis. When required, as a leader and role model, you will lead and participate in any actions required to send the guest away in a positive manner.

KEY TASKS

1. Employment Contract Administration

• Ensure that all contracts of employment issued to staff are up to date and consistent with the Zambian Labour laws.
• Ensure that all contracts are either attested or approved by The Labour Commissioner

2. Employee Relations

• Promote a work culture where employees relate well with other but also thrive and attain their full potential
• Ensure that expectations in terms of work place behaviours are clearly communicated to all staff
• Resolve any conflicts that might arise
• Conduct grievance & disciplinary hearings in line with the Hotels code of conduct and laid down processes.

3. Talent Acquisition & management

• In liaison with the General Manager & Line Managers, develop annual work force plans
• Develop and regularly review job descriptions for all positions
• Advertise & fill vacant positions with competent staff
• Run internship programs
• Working closely with line managers, manage staff performance using the recommended staff performance management system.

4. Staff Training & Development

• Identify skills gaps then recommend appropriate training interventions
• Development and Implement a leadership development program

5. Policy Development & Implementation

• Ensure that all HR policies are in place
• Interpret these policies to Line managers and general staff

6. Compensation & Benefits Administration

• In collaboration with Finance ensure that Payroll is processed and run correctly and on time
• Advise senior management on remuneration and other benefits
• Compute and ensure that deserving staff receive the service charge on time

7. Staff Records Management & Reporting

• Using both automated systems and hard copy documents, keep accurate records on each employee.
• Produce and submit monthly HR reports to the General Manager.

8. Budgeting

• Draw and monitor implementation of annual HR budgets.

The employee shall also be expected to undertake any responsibilities as may be delegated to by his or her supervisor.

Collaborations: All departments, Ministry of Labour and Social Security, Workers Compensation, NAPSA, Ministry of Tourism

Other skills / Success factors:

• Understanding of Zambian Labour Laws, the Tourism Act and other pieces of legislation vital in the running of the Hotel.
• Proficiency in MS Excel, MS Word and other MS office packages
• Able to work with payroll and HR softwares
• Excellent problem solving skills
• Ability to prioritise tasks, multitask and meet deadlines.
• Demonstrate high-level of inter-personal and cross-cultural skills including the ability the ability to build internal and external relationships with sensitivity to cultural, ethnic, social issues.
• Strong communication skills

Academic and Professional Requirements:

• Full Grade 12 certificate.
• Bachelor’s Degree in Human Resources
• Member of the Zambia Institute of Human Resources Management.

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