Credit Controller

Madison General Insurance Company (MGen) is one of the leading General Insurance Companies in
Zambia with branches in Lusaka, Kabwe, Ndola, Kitwe, Chingola, Livingstone, Chipata , Kasama and
Solwezi.

The Company invites applications from suitably qualified and experienced individuals to fill in the following positions all based in Lusaka.

• Graduate Trainees
• Customer Relationship Manager – Agency Channel
• Underwriting Assistant
• Credit Controller

CREDIT CONTROLLER

QUALIFICATIONS AND COMPETENCIES

• Full grade twelve certificate with at least meritin Mathematics & English
• ACCA level II or ZICA licentiate
• Must be a member of ZICA
• Knowledge in credit management
• Should be conversant with excel and word and relevant accounting software
• Should be able to meet deadlines, be flexible and use initiative
• Excell ent report writing skills
• Honesty and adherence to financial information confidentiality
• Must be a team player
• Must have a valid drivers licence
• Must have 2 year working experience in relevant field
• DUTIES & RESPONSIBILITIESTo check and confirm to the Underwriters on the status of the premium before a claim is processed within 24hrs. Any delays sh ould be communicated to the claims team.
• To ensure that statements are sent on a monthly basis and reconciliations are done on a quarterly basis
• To effectively communicate with the CRM’S on all accounts without instalment plans.
• To ensure prompt collection of premiums and should be able to manage debtors days within 60 days.
• Ensure prompt allocation of Premiums.
• To enforce the National Credit Policy as well as the Internal Credit Policy and report non-compliance to the Manager Credit Control.
• Ensure that all policies on the cancellation notice schedule are blocked in premia 10 and a schedule of policies on cancellation are communicated to the claims team.
• Follow up all instalment plans and ensure they are adhered to by the clients and report any defaulting clients to the Manager Credit Control.
• Ensure that quarterly cancellations notices are done by the 10th for all overdue
• Ensure that quarterly cancellations notices are done by the 10th for all overdue polices not on instalment and those on instalment but in defautt- Submission of actual cancellation schedules for all unpaid cancelled policies to the Manager Credit Control.

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