Credit Controller

Madison General Insurance Company - Lusaka, Lusaka

Job closed


Contract type
Application deadline


Credit Controller

Madison General Insurance Company (MGen) is one of the leading General Insurance Companies in
Zambia with branches in Lusaka, Kabwe, Ndola, Kitwe, Chingola, Livingstone, Chipata , Kasama and

The Company invites applications from suitably qualified and experienced individuals to fill in the following positions all based in Lusaka.

  • Graduate Trainees
  • Customer Relationship Manager – Agency Channel
  • Underwriting Assistant
  • Credit Controller



  • Full grade twelve certificate with at least meritin Mathematics & English
  • ACCA level II or ZICA licentiate
  • Must be a member of ZICA
  • Knowledge in credit management
  • Should be conversant with excel and word and relevant accounting software
  • Should be able to meet deadlines, be flexible and use initiative
  • Excell ent report writing skills
  • Honesty and adherence to financial information confidentiality
  • Must be a team player
  • Must have a valid drivers licence
  • Must have 2 year working experience in relevant field
  • DUTIES & RESPONSIBILITIESTo check and confirm to the Underwriters on the status of the premium before a claim is processed within 24hrs. Any delays sh ould be communicated to the claims team.
  • To ensure that statements are sent on a monthly basis and reconciliations are done on a quarterly basis
  • To effectively communicate with the CRM’S on all accounts without instalment plans.
  • To ensure prompt collection of premiums and should be able to manage debtors days within 60 days.
  • Ensure prompt allocation of Premiums.
  • To enforce the National Credit Policy as well as the Internal Credit Policy and report non-compliance to the Manager Credit Control.
  • Ensure that all policies on the cancellation notice schedule are blocked in premia 10 and a schedule of policies on cancellation are communicated to the claims team.
  • Follow up all instalment plans and ensure they are adhered to by the clients and report any defaulting clients to the Manager Credit Control.
  • Ensure that quarterly cancellations notices are done by the 10th for all overdue
  • Ensure that quarterly cancellations notices are done by the 10th for all overdue polices not on instalment and those on instalment but in defautt- Submission of actual cancellation schedules for all unpaid cancelled policies to the Manager Credit Control.


Min education
Primary school
Required experience
4 Years
Not defined
Not defined
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