Customer Relationship Manager – Agency Channel

Madison General Insurance Company - Lusaka, Lusaka

Job closed

Contract

Contract type
Permanent
Application deadline
11/01/2019

Description

Position
Customer Relationship Manager – Agency Channel
Vacancies
1
Description

Madison General Insurance Company (MGen) is one of the leading General Insurance Companies in
Zambia with branches in Lusaka, Kabwe, Ndola, Kitwe, Chingola, Livingstone, Chipata , Kasama and
Solwezi.

The Company invites applications from suitably qualified and experienced individuals to fill in the following positions all based in Lusaka.

  • Graduate Trainees
  • Customer Relationship Manager – Agency Channel
  • Underwriting Assistant
  • Credit Controller

Customer Relationship Manager – Agency Channel

QUALIFICATIONS AND COMPETENCIES

  • Full grade twelve certificate with at least meritin Mathematics & English
  • Graduate with qualification in sales and marketing from a recognized university/college
  • Professional insurance qualification added advantage.
  • Minimum five (5) years’ experience in setting up and managing a strong agency/sales force -preferably in general insurance.
  • Experience from Fast Moving Consumer Goods/Pharmaceutical Marketing/Ethical selling/
    /Managing OSA (direct selling agent) network with experience of selling financial products like
    Insurance is also preferred.
  • Must be self-driven, go getter having risen from being a sales agent himself/herself

DUTIES & RESPONSIBILITIES

  • Profitable growth of SME and Personal line business creating a world class sales force
  • Recruitment, induction, training, motivating and development of sales agents
  • Devising and Recommending sales strategy,targets, incentive, overriders and promotions for agents and Team leaders, Developing and grooming career path for sales agents, team leaders and direct marketing force to create a highly motivated , charged efficient and effective pre and post sales customer service delivery team
  • Increasing geographical footprints and outlets or points of sale.
  • Assisting in risk management.
  • Creating promotions and sales for the channel, and creating a public image ofa best, professional, presentable, well equipped, knowledgeable and friendly sales agent in the eyes of insuring public and other stakeholders.

Requirements

Min education
Primary school
Required experience
4 Years
Nationality
Not defined
Languages
Not defined
Skills
Not defined
Prerequisites

.

Did not find vacancies of your interest?

Register to be informed when we have suitable positions for your profile.
Already have an account? Sign in here