Managed Services Engineer

Mobile-Technologies - Lusaka, Lusaka

Job closed


Contract type
Application deadline


Managed Services Engineer

We are now looking for a Managed Service Engineer based in Zambia to assist with the planned growth of the business. This opportunity will give you the opportunity to work with a well-rounded, international organisation with a solid reputation with clients. Additionally you will be part of an exciting strategic growth period which will bare a rewarding and fruitful professional career for the selected candidate.


Some of the main duties of this role will include:

  • Setup and configuration of back-end environment and deploy applications at client sites.
  • Setup and configuration of back-end environment and deploy applications for test and development Teams.
  • Prepare and verify installation packages.
  • Configure systems and performance tuning.
  • Ensure that systems are deployed successfully, in timely manner.
  • Liaise with the development and Test teams on issues, and feedback on improvement.
  • Liaise with clients to conduct the installation.
  • Conduct integration and acceptance test.
  • Participate to hotline shift program (extra remuneration provided)
  • Report, track and ensure calls resolution.
  • Identify, Investigate, analyze and resolve issues in a timely manner.
  • Generate reports on Application and Issues.
  • Create and define scripts for automated processes.


To be considered for this role, you will be required to have the following:


  • Only open for Zambian nationality 
  • Strong knowledge in system (UNIX), database (oracle preferably) and network administration.
  • Fast learner and ability to quickly find solution.
  • Must be service oriented.
  • Excellent communication skill in English, verbal and written.
  • Experience in Telecom Solution is a plus, Systems/Network Administration and Support.
  • Experience working in multi-national companies.


Min education
Primary school
Required experience
4 Years
Not defined
Not defined
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