L3 Support Engineer

NetOne Information Technology Limited - Location: Lusaka, Lusaka Province, Zambia, Lusaka

Job closed

Contract

Contract type
Permanent
Application deadline
23/03/2019

Description

Position
L3 Support Engineer
Industry
Vacancies
1
Description

NetOne Information Technology Limited is zambia’s leading enterprise technology services provider and seeks to find a qualified and experienced L3 Support Engineer.

Qualifications and Requirements

  • Excellent technical knowledge on Windows administrative server roles and services.
  • Support and troubleshoot applications hosted on Windows Server and Desktop operating system.
  • Software and Hardware troubleshooting.
  • Support Data Center Architecture – Network, Server, Storage
  • Configuring/Troubleshooting of network devices such as Switches, Routers, firewall etc.
  • Configuring/Troubleshooting Routing protocols – EIGRP, OSPF, BGP
  • Configuring/Troubleshooting Application protocols – HTTP, HTTPS, FTP, SMTP, SNMP, SSL etc.
  • Configuring/Troubleshooting of Network Monitoring software.
  • Configuring/Troubleshooting of WiFi Access Points.
  • Perform vendor management activities such coordination with ISP, Telecoms and other third party providers
  • Perform quality work on all service requests/incidents.
  • Able to operate with minimal supervision
  • Able to operate within customer standard operating procedures.
  • Open for 24×7 availability
  • Excellent communication and presentation skills.
  • MUST HAVE a minimum 3 years of similar experience.

MUST HAVE a valid driving license with 2 years plus driving experience.

Requirements

Min education
Primary school
Required experience
4 Years
Nationality
Not defined
Languages
Not defined
Skills
Not defined
Prerequisites

.

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