Human Resource Assistant

Pact Zambia - Location: Lusaka, Lusaka Province, Zambia, Lusaka

Job closed


Contract type
Application deadline


Human Resource Assistant

At the heart of Pact is the promise of a better tomorrow.  The promise of a healthy life.  Of a decent livelihood. Of sustainable natural resources that benefit communities.  Now more than ever in its 42-year history, Pact is helping millions of people who are poor and marginalized discover and build their own solutions and take ownership over their future.

Pact enables systemic solutions that allow those who are poor and marginalized to earn a dignified living, be healthy, and take part in the benefits that nature provides. Pact accomplishes this by strengthening local capacity, forging effective governance systems, and transforming markets into a force for development

Project Overview

The USAID-funded Zambia Community HIV Prevention Project (Z-CHPP) supports the Government of Zambia to reduce new HIV infections through increased adoption of high impact HIV services and protective behaviors among at-risk populations, using evidence-based and locally owned solutions and in close partnership with a range of local Zambian organizations and institutions.

Position Summary: This position exists to execute a wide variety of Human Resource tasks to support the Pact HR Unit. The position is also responsible for Leave Management, Medical insurance scheme liaison, recruitment, employee database maintenance and general HR Administration. He/she will be responsible for interpretation and Implementation of both Global and Zambia Country HR policies

Specific Duties:


  • Advertise both internally and externally all non- supervisory positions
  • The HR Assistant will facilitate the recruitment and selection process according to set policies and procedures and will conduct the necessary reference and security checks at the final stage of the recruitment process
  • liaise with recruiting Unit Managers on timelines for placements and ensure all is in place for the new hire before the reporting date.
  • Ensure initials screening is done for all junior positions and responsible for recruitment of all interns, temporal employees and volunteers.
  • Ensure all local contracts are attested by the local labour office
  • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
  • Manage and track all short term, intern and volunteer contracts, liaise with various supervisors on way forward upon expiry of contracts.

Medical Insurance Scheme Management

  • He/she will perform administrative duties and assist in registering new membership, assisting staff with claims and attending to queries.
  • Ensure the medical membership list is up to date by adding new members and removing all leavers and all members who attain the set age limit.
  • He/she will reconcile the Pact member list with the medical insurance list for accuracy before quarterly/bi-annual payments are made.
  • Ensure that all members registered have supporting documentation e.g. Marriage certificates, birth record and or certificates, adoption certificate etc.

Leave Management 

  • The position monitors leave accruals and tracks all leave taken monthly.
  • Ensure that leave plans for each department are submitted at the beginning of the year.
  • Provide staff with an accurate schedule of leave inputs into individual time-sheets
  • Ensure all leave applications are duly signed and filed in employee personnel files.
  • Acquaint him/herself with the Pact leave policies and ensure all staff are compliant with set leave policies.
  • Share monthly leave schedule with the finance team.

HR and Personnel Administration

  • He/She is responsible for ensuring that all personnel files are update at all times including ensuring that all audit requirement are adhered to.
  • Responsible for tracking staff performance and development ensuring that all performance plans, coaching sessions recorded, and final appraisals are on file.
  • Ensure that all personnel files have all necessary documentation as per Pact file checklist.
  • Liaise with the Admin Officer and ensure all staff meetings are arranged monthly.
  • Regular filing of employee documents, consultancy and service contracts.

Basic Requirements

  • Minimum Diploma in Human Resources Management, Business Administration or equivalent
  • 2 – 3 years’ experience in Human Resources
  • Understanding of local labour and employments laws
  • Fluency in local language and English required

Skills and Abilities:

  • Customer service
  • Strong interpersonal and team building skills
  • Exceptional planning and time management skills, and ability to multitask with ease, adapting to frequently changing priorities
  • Strong written and oral communication skills, including the ability to make a presentation
  • Ability to problem-solve difficult issues
  • Good negotiating and conflict resolution skills
  • Competence using common desktop applications and internal systems

Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.


Min education
Primary school
Required experience
4 Years
Not defined
Not defined
Not defined



Employer name

Pact Zambia

Did not find vacancies of your interest?

Register to be informed when we have suitable positions for your profile.
By registering, you accept our Terms and conditions