Front Office Assistant at Plan International

Organization Background

Plan International is an independent development and humanitarian non-governmental organization that advances children’s rights and equality for girls.

We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And its girls who are most affected. Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We have been building powerful partnerships for children for 80 years, and are now active in more than 70 countries. Safeguarding Children & young People and Gender Equality is key in all that we do.

Working in Zambia since 1996, Plan International Zambia’s development and capacity building programmes focus primarily on Education, Health, Water and Sanitation, Economic Security and Youth Empowerment, including Child Protection and Participation. Plan International Zambia has programme areas (PAs) in; Central, Luapula, and Eastern Provinces including Lusaka, where the Country Office is located.

Plan International Zambia is looking for an innovative, motivated, self-starter individual to fill the following vacancy:

Front Office Assistant – (Eastern Programme Area) 1 Position ( 2 Year contract)

Position Description

The position of Front Office Assistant is responsible for Administrative duties, monthly reports, Petty Cash Management and coordination of activities for Staff in the Eastern Province. The position reports to the Finance and Administration Coordinator with a dotted line into Country Human Resource Manager

Key responsibilities include;

• General administration including:
• Handling external and internal Communication
• Monthly reports
• Records Management
• Petty Cash Management
• Coordination, organizing and arranging of Meetings, travel and work related activities for programme area staff
• Arranging maintenance of office equipment
• Ensuring that the office area and surroundings are kept clean at all times

Individual Specifications include:

• Possession of a higher Diploma in Secretarial Studies/Office Management or other relevant qualification
• 2 – 3 years experience in similar position preferably an NGO
• Strong interpersonal communication skills and ability to express herself/himself clearly
• Innovative and ability to work independently
• Must have good record keeping skills
• Excellent computer skills
• Ability to work in a multi-disciplinary and multi-cultural environment
• Fluent in written & oral English.
• Knowledge of local language in the Programme Area will be an added advantage.

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