Operations Assistant

SAGINV - Lusaka, Lusaka

Job closed

Contract

Contract type
Permanent
Application deadline
13/01/2019

Description

Position
Operations Assistant
Industry
Vacancies
1
Description

The successful candidate will be working closely with the management team abroad ensuring the smooth conduction of the operations in Zambia. In a first stage, the operations will initially be concentrated on the following areas:

Customer support:

  • Answer all customer requests regarding the use of the service.
  • Ensure customer satisfaction by remaining close and available to them.
  • Collect feedback and report to management.

User support:

  • Interact with our users to assist them on the use of the platform.
  • Collect feedback and report to management.

Content manager:

  • Ensure the platform is filled with relevant content.
  • Research other offline and online means to gather content
  • Market research
  • Serve as a local antenna in order to facilitate information about potential business leads, marketing and other.

Skills and Qualifications

We are looking for a young and motivated person eager to learn and grow with us. We do not need the candidate to have any previous job experience. However, we do need the following:

  • Age between 22 and 30.
  • Outstanding academic results at university (not necessary to have finalized the degree).
  • Excellent communication skills (both oral and written).
  • Very good Excel skills.
  • Analytical mind.
  • Capacity to work from home with his/her own means (all expenses will be included in the monthly fee).

We offer

Join a growing pan-African internet company with presence in five different countries and become our key person in Zambia!

In an initial phase we offer 500 USD/month on a services contract. You will be given a prime opportunity to grow with us as we meet the targets of the business.

Requirements

Min education
Primary school
Required experience
4 Years
Nationality
Not defined
Languages
Not defined
Skills
Not defined
Prerequisites

.

Company

Employer name

SAGINV

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