Operations Assistant

SAGINV - Lusaka, Lusaka

Job closed


Contract type
Application deadline


Operations Assistant

The successful candidate will be working closely with the management team abroad ensuring the smooth conduction of the operations in Zambia. In a first stage, the operations will initially be concentrated on the following areas:

Customer support:

  • Answer all customer requests regarding the use of the service.
  • Ensure customer satisfaction by remaining close and available to them.
  • Collect feedback and report to management.

User support:

  • Interact with our users to assist them on the use of the platform.
  • Collect feedback and report to management.

Content manager:

  • Ensure the platform is filled with relevant content.
  • Research other offline and online means to gather content
  • Market research
  • Serve as a local antenna in order to facilitate information about potential business leads, marketing and other.

Skills and Qualifications

We are looking for a young and motivated person eager to learn and grow with us. We do not need the candidate to have any previous job experience. However, we do need the following:

  • Age between 22 and 30.
  • Outstanding academic results at university (not necessary to have finalized the degree).
  • Excellent communication skills (both oral and written).
  • Very good Excel skills.
  • Analytical mind.
  • Capacity to work from home with his/her own means (all expenses will be included in the monthly fee).

We offer

Join a growing pan-African internet company with presence in five different countries and become our key person in Zambia!

In an initial phase we offer 500 USD/month on a services contract. You will be given a prime opportunity to grow with us as we meet the targets of the business.


Min education
Primary school
Required experience
4 Years
Not defined
Not defined
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