Operations Assistant

The successful candidate will be working closely with the management team abroad ensuring the smooth conduction of the operations in Zambia. In a first stage, the operations will initially be concentrated on the following areas:

Customer support:

• Answer all customer requests regarding the use of the service.
• Ensure customer satisfaction by remaining close and available to them.
• Collect feedback and report to management.

User support:

• Interact with our users to assist them on the use of the platform.
• Collect feedback and report to management.

Content manager:

• Ensure the platform is filled with relevant content.
• Research other offline and online means to gather content
• Market research
• Serve as a local antenna in order to facilitate information about potential business leads, marketing and other.

Skills and Qualifications

We are looking for a young and motivated person eager to learn and grow with us. We do not need the candidate to have any previous job experience. However, we do need the following:

• Age between 22 and 30.
• Outstanding academic results at university (not necessary to have finalized the degree).
• Excellent communication skills (both oral and written).
• Very good Excel skills.
• Analytical mind.
• Capacity to work from home with his/her own means (all expenses will be included in the monthly fee).

We offer

Join a growing pan-African internet company with presence in five different countries and become our key person in Zambia!

In an initial phase we offer 500 USD/month on a services contract. You will be given a prime opportunity to grow with us as we meet the targets of the business.

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