Commercial Broker

Insurance Sales & Distribution
Job Purpose
Achievement of the business targets, income and profit budgets by way of engaging the stakeholders and
offering insurance support and advice to commercial line customers. .

• Manage and develop business strategies and identify opportunities within the segments for commercial

lines.

• Have a full overview of policy classes, helping in diversifying our business portfolio into other non-

conventional product which is in line with current market trends e.g. Terrorism cover, cables, contractors
all risks cover, Marine and renewable energy

Key Responsibilities/Accountabilities

Sales Management

• Oversee and achieve the sales performance on Buisness lines.
• Identify anomalies and develop strategies to rectify and improve performance.
• Provide input to branch/regional/national campaigns to ensure maximum penetration into core insurance

products.

Relationship building

• Constantly maintain a professional environment and celebrate successes
• Timeously feedback to the network
• Attend regular meetings with key stakeholders
• Analyse competitor trends, pricing to optimize on sales
• Liaise with insurance companies
• Service all complaints

Training

• Ensure competency-based training on Advisory products takes place with various stakeholders as and when

required.

• Ensure that all stakeholders are trained accredited, and coached on the various products

Management

• Servicing of expenses and control cost to income ratios
• Control expenses and use them correctly in order for us to achieve the highest return related to business
• Analysis of the monthly Insurance MIS and act accordingly to bridge any gaps that may exist
• Apply knowledge, resources and experience to resolve problems
• Able to follow or professional challenge defined processes

Risk & Compliance

• Provides complete disclosure to the customers in terms of accreditation, service fees, and commission.
• Ensures proper record keeping in terms of Proceeds of Crime and Anti Money Laundering Act, The Banking

Act (Cap 488), The Anti-Corruption & Economic Crimes Act, The Insurance Act and any other relevant
legislation

Preferred Qualification And Experience

ACII or other relevant high level insurance qualification

• Undergraduate degree from a recognized university
• Previous banking or Insurance sales expereince
• Experience in the Insurance and insurance broking industry
• Proven business acquisition skills
• Over 10 years’ experience in handling Coprorate/Commercial customers

Knowledge/Technical Skills/Expertise

Understanding of macro-economic, business, social, political trends and the transformation of this
knowledge into operational strategy

• In depth understanding of range of products in market, competitor advantages and disadvantages and own

product competitive position

• A sound understanding of risk cycles pertaining to the industry being analysed.
• A good current knowledge and understanding of different industry sectors and sector risk profiles/ trends.
• A thorough knowledge of multi-level products available to Personal banking and SME Tier II banking

customers.

• Extract and apply information to Customer Relationship Management strategy
• Full understanding of all products, sound knowledge of the bank processes and procedures

.