Administrator at The Challenges Group Zambia

Hours: Full Time
Location: Lusaka, Zambia
Reports to: Country Programme Manager
Contract Length: 24 months
Start Date: 22.07.2019
Salary: K6200 gross
Benefits: Team Bonus, Medical Insurance, Training

About Challenges Zambia

Challenges Zambia is a subsidiary of The Challenges Group, a social enterprise headquartered in the United Kingdom. We believe in thriving networks of businesses, who are in a position to access economic opportunities and succeed independently. We work to enable businesses to grow, through implementing good practice and encouraging the development of SME-centred products and services. We do this by combining a data-driven approach to our work, lean thinking in our projects, and utilising the power of local know-how. We provide a combination of advisory, implementation and training services.

Challenges Zambia has been operating in Zambia since 2008 with a permanent office established in 2015 Here we have delivered on projects covering financial services, agriculture, mining and tourism. Recently, we have partnered with Private Enterprise Programme Zambia in delivering their 2019 strategies across 5 different initiatives. We are also currently delivering enterprise business skills training to 150 SMEs across Western, Central and Copperbelt regions, in partnership with Musika.

The Opportunity

Challenges has built a strong base in Zambia through multiple engagement, including delivery of the International Citizen Service (ICS) programme, co-facilitation of the DFID-funded Private Enterprise Programme Zambia (PEPZ), and establishment of an independent and self-sustaining Zambian entity – Challenges Group (Zambia) Limited. Challenges has developed an extensive client network of MSMEs, large national and multinational organisations, investors, donors and development consultancy partners. Furthermore, a pool of young Zambian graduates has been trained and taken through a 3-month consultancy experience under the ICS programme, providing an excellent resource pool on which to scale project delivery quickly and efficiently. These foundations enabled us to increase our scale of local operations by 5 fold in 2018.

To support this growth, Challenges seeks to hire an administrator to support and increase the delivery capacity of the team through application and development of efficient administrative systems.

Main Responsibilities

The role comprises of the following main responsibilities:

Office administration

• Collection and proper storage of receipts
• Entry of information into online financial software
• Compiling and checking of timesheets for consultants
• Design and improvement of systems to more effectively manage administration

Reporting

• Data entry
• Summarising data in reports

Client relationship

• Support of Challenges online communication (mainly LinkedIn and Twitter)
• Following up with clients on administrative issues
• This role has opportunities for expansion in responsibility based on the interests and competency of the individual.

Role Requirements

Skills

• Highly organised with attention to detail and strong work ethic
• Professional telephone manner
• A team player with the ability to develop and maintain positive relationships with a range of partners
• Fluent written and spoken English

Experience

• Grade 12 Certificate
• Bachelor’s Degree or equivalent experience
• Experience of handling data and reporting
• Competency in excel desirable
• Experience of using financial software desirable

Personal Qualities

• An ambitious self-starter, with desire to have a positive impact
• Flexible and adaptable with an ability to prioritise tasks and meet deadlines
• An interest in private sector development in a developing country context
• The ability to explain complex information clearly and simply
• Initiative taker, able to work independently as well as part of a team

Application Process:

If you are interested in this position, please apply by submitting the following documents:

• Your CV (with 2 references minimum including email address)
• Soft copies of relevant qualifications
• Cover letter explaining why you are applying for the role, and why you believe you would be well suited to working for Challenges Zambia as an administrator

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