IT Officer

The International Institute of Tropical Agriculture - Lusaka, Lusaka

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Contract type
Application deadline


IT Officer

The International Institute of Tropical Agriculture (IITA) is a non-profit institution that generates agricultural innovations to meet Africa’s most pressing challenges of hunger, malnutrition, poverty, and natural resource degradation. Working with various partners across sub-Saharan Africa, we improve livelihoods, enhance food and nutrition security, increase employment, and preserve natural resource integrity.

IITA is a member of CGIAR, a global agriculture research partnership for a food secure future. For more information, please visit

IITA is seeking to employ the services of a fully qualified and experienced Zambian national to fill up the
following position:

IT Officer

Under the direct supervision of the Regional Hub Administrator, the IT Officer will be responsible for the smooth operation of the I.T unit at 11TA- Zambia station.

Major duties and responsibilities

  • Administrate and monitor both local area networks (LAN) and wide area networks (WLAN).
  • Set up user permissions and controls access to both LAN and WLAN;
  • Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate
  • Ensures maintenance and security of LAN and WLAN as well as all computer systems (both hardware and software).
  • Manage third party contracts and subscriptions for the delivery of IT products and services which include responsibility for contract monitoring and procurement.
  • Ensure compliance to the IT Network policy and Procedures manuals and software licensing.
  • Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, printers,  scanners, and other peripheral equipment.
  • Write technical specifications for purchase of PCs and related products; recommend, schedule, and perform PC, hardware and peripheral equipment improvements.
  • Monitor traffic and information flow on systems to ensure systems run effectively.

Qualification and Experience

  • A university degree in Information Technology or equivalent qualification
  • At least three (3) or more years of professional experience in IT

Core Competencies

  • Proven skills and experience in IT related activities
  • Possess strong technical skills in WLAN Network
  • Fluency in English and excellent written and verbal communication skills
  • Knowledge of Oracle will be an added advantage


Min education
Primary school
Required experience
4 Years
Not defined
Not defined
Not defined



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