IT Officer

The International Institute of Tropical Agriculture (IITA) is a non-profit institution that generates agricultural innovations to meet Africa’s most pressing challenges of hunger, malnutrition, poverty, and natural resource degradation. Working with various partners across sub-Saharan Africa, we improve livelihoods, enhance food and nutrition security, increase employment, and preserve natural resource integrity.

IITA is a member of CGIAR, a global agriculture research partnership for a food secure future. For more information, please visit www.iita.org.

IITA is seeking to employ the services of a fully qualified and experienced Zambian national to fill up the
following position:

IT Officer

Under the direct supervision of the Regional Hub Administrator, the IT Officer will be responsible for the smooth operation of the I.T unit at 11TA- Zambia station.

Major duties and responsibilities

• Administrate and monitor both local area networks (LAN) and wide area networks (WLAN).
• Set up user permissions and controls access to both LAN and WLAN;
• Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate
• Ensures maintenance and security of LAN and WLAN as well as all computer systems (both hardware and software).
• Manage third party contracts and subscriptions for the delivery of IT products and services which include responsibility for contract monitoring and procurement.
• Ensure compliance to the IT Network policy and Procedures manuals and software licensing.
• Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, printers,  scanners, and other peripheral equipment.
• Write technical specifications for purchase of PCs and related products; recommend, schedule, and perform PC, hardware and peripheral equipment improvements.
• Monitor traffic and information flow on systems to ensure systems run effectively.

Qualification and Experience

• A university degree in Information Technology or equivalent qualification
• At least three (3) or more years of professional experience in IT

Core Competencies

• Proven skills and experience in IT related activities
• Possess strong technical skills in WLAN Network
• Fluency in English and excellent written and verbal communication skills
• Knowledge of Oracle will be an added advantage

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