Cashier – Retail at TopFloor

Our Client a leading Book Store seeks to hire a Cashier to join their team in Ndola.

Duties and Responsibilities

a) Ensure to engage in meaningful interactions with customers for resolving inquiries, receiving payments by cash, credit cards, or through cheques on a daily basis.
b) Ensure that there is enough change in the Float at the beginning of the shift
c) Ensure goods are scanned and payment is collected
d) Ensure receipts, refund or change are issued
e) Make sales referrals, cross-sell products and introduce new ones.
f) Ensure customer complaints are resolved, guided and provide relevant information
g) Ensure products are exhibited inside and around the checkout area
h) Ensure honestly and error-free handling of cash
i) Greet customers when entering or leaving the establishment
j) Ensure the checkout area is clean and tidy
k) Ensure reports of transactions are kept
l) Ensure all packages are bagged, boxed or wrapped
m) Ensure satisfaction by pleasantly dealing with customers
n) Ensure good are reserved at the customer’s request, as well as controlling or checking the products being bought
o) Ensure shift totals are harmonized and sum up cash

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