Human Capital Associate

TopFloor Zambia - Location: Lusaka, Lusaka Province, Zambia, Lusaka

Job closed


Contract type
Application deadline


Human Capital Associate


HR Outsourcing

  • Oversee the recruitment of staff for clients (sourcing, screening, shortlisting, scheduling of interviews etc.);
  • Conduct site visits to manage client relationships on a weekly basis;
  • Query and grievance management of outsourced staff;
  • Input, handling and filing of all client and staff data with accuracy and confidentiality;
  • Prepare necessary statutory documentation and send it to senior staff member to review and approval;
  • Ensure that staff pre-employment requirements are met (reference checks, medicals, police certification);
  • Monitor working standards and health and safety of staff;
  • Assist the manager to prepare and maintain reports related to specific HR projects;
  • Conduct other administrative duties for the outsourcing department;
  • Support the department by preparing the following for existing and new clients;
    • Drafting contracts of employment
    • Explaining the employee handbook
    • First Day Induction (On Boarding)
    • Supporting the performance management process
    • Drafting job descriptions
    • Exit Interview Process


  • Prepare and manage client invoices on a monthly basis;

  • Accurately prepare reports on a monthly basis;

  • Assist in reconciliation of client statements;

  • Collaborate in the preparation of payroll for outsourced clients;

  • Evaluate all expense reimbursements submitted by employees;

  • Collaborate with the Manager and ensure effective administration of department.

Educational Qualifications

Minimum requirement of a Bachelor’s Degree in Human Resource with 2 years’ experience in finance;


CIMA; ZICA Licentiate level; ACCA Level 2 or Degree in Finance with 2 years’ experience in human resource administration.

Personal Competencies/Skills

  • Must be a registered member of ZIHRM and/or ZICA

  • Ability to plan, multi-task and manage time effectively

  • Excellent communication and leadership skills

  • Must be skilled in delivering presentations

  • Must be highly organised

  • Should be able to communicate and relate with different levels of management and cultures.

  • Strong MS Office skills (Word, Spreadsheets, Presentations)

  • Strong report writing and record keeping ability

  • Trustworthy and extremely professional


Min education
Primary school
Required experience
4 Years
Not defined
Not defined
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Employer name

TopFloor Zambia

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