Program Quality Advisor

Responsibilities:

Support efforts to improve the quality of patient centered services across the projects supported by the University of Maryland, Baltimore (UMB) by:

• Monitoring the implementation of the UMB projects’ performance improvement plans
• Providing technical assistance to the UMB field offices for:
  • The development and monitoring of district and facility annual quality management and quality improvement plans
  • Granular site management
  • Identifying gaps in meeting the minimum service standards in service delivery and identifying sustainable, site-level driven program improvement solutions
  • Assisted data demand, utilization by health workers



• Reviewing technical support visits reports and providing feedback to project staff


• Participation in the provincial QA/QI activities


• On a quarterly basis support field office visits to districts and selected facilities to strengthen the implementation of QA/QI interventions


• Represents the UMB at the national QA/QI Technical Working Group and at donor led platforms


• Keeping a library on best practices and evidence based improvement strategies


• Being resourceful in identifying different methodologies/tools/resources to enhance improving the different dimensions of quality


• Work with different UMB departments to strengthen systems and processes for improved program performance

QUALIFICATIONS:

• Three (3) years’ experience HIV Care and Treatment


• Experience in QA/QI


• Minimum Bachelor’s degree in a health-related field, an added advantage


• Knowledge in Microsoft software and other data analysis packages as an added advantage

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