Junior Human Resources Officer at Zambia Airways

I. POSITION INFORMATION

POSITION TITLE: JUNIOR HUMAN RESOURCES OFFICER
JOB GRADE: TBA
REPORTS TO (TITLE): SUPERVISOR HUMAN RESOURCES
LOCATION: LUSAKA HQ
DIVISION/SECTION: HUMAN RESOURCES
DIRECT REPORTS: TBA

II. JOB SUMMARY:

Under the direct supervision of the Supervisor Human Resources, the Junior Human Resources Officer will provide general HR support to ensure the implementation of a sound human resources support system for Zambia Airways.

III. KEY DUTIES & RESPONSIBILITIES:

• Assist with day to day efficient operations of the HR functions;
• Assist in the recruitment process by participating in the reviewing of CVs, calling candidates, scheduling interviews and collecting reference checks;
• Assist in dealing with employee requests regarding HR issues, rules and regulations;
• Assist in handling complaints and grievance procedure;
• Provide accurate and timely data, reports, analytics and recommendations for decision making;
• Recommends employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
• Takes disciplinary measures as necessary in consultation with Supervisor Human Resources;
• Perform all other related duties that may be assigned from time to time by the Supervisor.

IV. QUALIFICATIONS AND EXPERIENCE:

• Minimum of Diploma Human Resources, Business Administration or any relevant field of studies
• Minimum of 3 years work experience in Human Resources
• Member of Zambia Institute of Human Resource Management

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